Customer Testimonials
As a small shop owner myself, I bring all of my personal Lexus vehicles to Mobile for their consistent level of workmanship and friendly staff.
Great experience!! Thanks
The sales team and customer service specialists are the best around. They take care of their customers.
Stan was my advisor highly recommend, great and attentive was not pushy like other dealership appreciate the honesty , got me in and out, the nice lady in the waiting room is very funny and makes sure you need a drink or snack to accommodate the wait. Thanks Mobile Lexus .
Always great service here. Our service rep, Ernie always takes great care of us.
Awesome service! Brought my ES350 in for repairs and they took care of me quickly.
Great service
Darrell Williams gave us outstanding service.
I started my hunt for my dream SUV on autotrader.com. After a lot of research I decided that the Lexus RX350 was the SUV for me. I live in a rural area so any dealer would be at least a couple of hours away. I decided to check out the Lexus dealerships to see if I could find what I was looking for. The 2020 Lexus RX350 on Lexus of Mobile website caught my eye. I inquired about it online and was contacted by Lauren. But I am a visual person. So while in Mobile for a doctor’s appointment, ...
Always given VIP service here! Saline is excellent and personally works with each customer.
Super people there, Cedric treated us like family and we had a great buying experience.
This is the 2nd car we have bought from Cedric Anthony. Our next car we will use him again because of professionalism & trust we have for him. We will recommend to all our friends. Keith Broyles
Awesome customer service!!!!
Lexus of Mobile has done warranty work on our LS460L several times. We have dealt with Earnest Deview on all these occasions. He has worked hard to get the parts to do the work and has gone out of his way to do what he can to be helpful. A great guy at a great dealership. Too bad only 5 stars available.
We visited Lexus of Mobile to car shop. I love the cars there. This place is impeccable; very clean.The bathrooms are Very clean too and I like that. comfortable sitting area while you wait on car services. The car salesmen are also nice however, we didn't purchase a car but maybe soon. Overall great experience.
Great working with Stan in service everything explained clearly, fairly priced and quickly done. Much happier here for service except for the travel time to come from Destin otherwise it's perfect. We love both our Lexus vehicles.
Great experience
Very nice, professional service dept. Replaced my interior door & dash panels and did a wonderful job!
They were quick to respond and had all the information that I needed to make my decision. In fact I bought the truck on the sot.
I had a great experience here! Craig Stueve is very hard working and gets the job done right!
When my husband and I walked in we didn’t see any sales rep so we waited then the rep that came out was the one sold us our car very helpful and professional. During all our times purchases a vehicle the process has never been that fast. We are happy to be apart of the Lexus family.
Stan was very attentive and helpful. Saline is always helpful as well!
The Relentless Pursuit of Perfection, Mobile Lexus It has been achieved, with an obsessive desire to go beyond.. While servicing our Lexus at Mobile Lexus we were greeted with a smile and introduction from Peggy Saranthus, Service Manager. In any organization everything starts from the top down. It is easy to understand now why Mobile Lexus has achieved Elite Dealer status. Now I understand the obsessive desire from every service advisor at Mobile Lexus to make sure every Lexus vehicle serviced is handled with the upmost of technical knowledge and skill while maintaining a professional yet friendly atmosphere. Mobile Lexus ...
I was very pleased with everyone who helped me purchase my Lexus RX 350. Jeff Poole, Jessie and Andrea all did an outstanding job and were all professional.
The Relentless Pursuit of Perfection, Mobile Lexus It has been achieved, with an obsessive desire to go beyond.. While servicing our Lexus at Mobile Lexus we were greeted with a smile and introduction from Peggy Saranthus, Service Manager. In any organization everything starts from the top down. It is easy to understand now why Mobile Lexus has achieved Elite Dealer status. Now I understand the obsessive desire from every service advisor at Mobile Lexus to make sure every Lexus vehicle serviced is handled with the upmost of technical knowledge and skill while maintaining a professional yet friendly atmosphere. Mobile Lexus ...
Awesome customer service. They make you feel welcome
Excited for all the remodeling occurring on the outside & inside plus whats been done already on the Springhill Toyota/Truck sides as well as the new Springhill Collision Center. Good people selling quality vehcles & service. Always the first place our family looks, so give them a try.
Great service
Craig Stueve always makes our trip from Gulf Shores for scheduled service, easy and quick. Proffesional, Courteous and understanding, Craig always has a smile. Lexus of Mobile is an valued asset to the Lexus Brand.
Craig Stueve always makes our trip from Gulf Shores for scheduled service, easy and quick. Proffesional, Courteous and understanding, Craig always has a smile. Lexus of Mobile is an valued asset to the Lexus Brand.
Had a great experience and would definitely be a return customer. Derrick Jones went above and beyond to make sure I had a positive experience. With the current pandemic, I always felt safety was priority. A good deal of our transactions were by text. I never had to wait more than a couple of minutes for a response. Top notch service and I love my Lexus.
Saline is a great service advisor, thanks
Friendly staff. Responded quickly once I got past the full voice-mail boxes. Worked with me to get the vehicle to what I could afford. Will be coming back again.
Clean shop. Friendly, prompt service. I like the service center as much as I like my Lexus. Special kudos to Stan who helped us with appointments, check in and check out.
See Craig here if you need service
I spoke to Zack in parts, he was extremely helpful with everything I needed. Would highly recommend anyone to trust talking to him about any of your needs
The customer service was excellent!!
Outstanding experience both on the front end and the back end of the deal .We didn’t feel pressured and they took the time to show us most of how things work in the car
I've been going to LOM for a few years now and they're definitely top notch. Whether it's service or sales, always amazing
Regular maintenance service on my vehicle
The best buying experience I have had when purchasing a new car!! Shane Scott was terrific at pricing the car and Derrick Jones was awesome to work with as my sales rep!! Great price and great service!!!! Highly recommend!!!
Good service at Lexus of Mobile had my 2006 LX 470 4 wheel alignment.
Went in for a service with an appointment and they took care of my vehicle in a timely manner. They were also able to take care of a recall/service campaign issue all in the same visit without any additional wait.
Poc is working with me on a new purchase.
Our experience with car buying was extraordinary!! Our salesman Darryl Williams went above board to help make transaction smoothly. We will definitely recommend Lexus as the go to place for car buying.
Great service
I’m in love with my new 2019 Lexus RX 350. Our sales person, Derick was so professional,courteous, and made u feel so relaxed.
Hands down best vehicle purchasing experience in the Pensacola-Mobile Area! I think its a great compliment from someone who sold cars before. I have bought a few cars while being stationed in Pensacola. The luxury-car market in this area is low volume and the dealers do not like to give a good deal in order to earn a customer. There really isn't much competition in the area for them to give the best price possible. That being said, Porsche/ Land Rover/ Lexus are not near the Pensacola area and making a deal on such vehicles tends to be hard ...
Great Service Dept.
Expensive but nice. Love the car.
Excellent as always, Craig and the staff are very professional and friendly
Ernest in the service department is probably the best person I've dealt with at any dealership. Brought my car there to get some water damage fixed. Ernest kept me informed of the progress of my vehicle frequently. Highly recommend you get your Lexus serviced here.
Very happy with the experience I had at this dealership. Darryl, the salesman who assisted me, was very kind and made the entire process go smoothly and without feeling like I was being pressured into anything. He is a wondeful salesman, and the rest of the team was also wonderful to work with. I would highly recommend this dealership for their honesty and comfortable atmosphere, which is oftentimes difficult to find when purchasing a car.
Excellent service, took care of me right away and never pushy but answered all my questions. Very friendly I was a little excited. First time buying a lexus I think I'm hooked. LOVE MY 350RX
I Had my eyes set on an 2020 Lexus RX 350 And there are no dealerships in our area so I drove 1 1/2 and I wasn't there 2 min and I found the one I wanted from exterior to interior I was in love. Later I found out it was a 2019 but mint condition very low mileage very low so I had to have it. First time in a luxury car I'm sooooo 😊. Thank You
Excellent sales experience. Worked with sales on purchasing the right Lexus SUV. No pressure just great communication in finding the right vehicle and financing. Highly recommended Lexus dealership.
Fantastic customer service. Jesse at service was super helpful. Thank you guys.
Craig in service is amazing. He go above and beyond to make sure your taking care of
Exceptional customer service experience with Craig and Emory in the service department! From beginning to end they were knowledgeable, helpful and accommodating. I will never take my Lexus anywhere else for service.
Easy dealing with the staff there and no issues with what I wanted from the deal. Seems like more of a “family” atmosphere than other dealerships I have encountered.
I am continously impressed with the service department and Eric H. Everytime I am in need of something, whether its a dead battery or an emergency on my tires, Eric H gets me in and the service department delivers outstanding service! Keep up the great work!
Went for a oil change. They wash and vacuum my car thanks.
My experience was directly with the service department. The service manager Peggy worked with my situation being so far away and needing warranty and recall work done. She went above and beyond to help me out and only require one trip to get the right parts in. Very pleasant to deal with. My service writer Eric was also very helpful and professional. The service department was extremely busy and they handled everything very well and in a timely manner.
Love this place. Everyone is very nice and helpful.
Thanks darell Williams
We had such a great experience here. Craig, DJ, Emory, and others were particularly amazing as they helped us out with ALL of our car troubles! My car broke down 30 miles outside Mobile; this was the closest dealership and I am so grateful that it was them who were close by. Thank you so much for everything!!!
Ask for Cedric...very knowledgeable salesman who is honest and will get you the right car...just doesn't get any better than him!!!
Nice
Super staff and service. The cars are incredible and the organization is top shelf. When going for service be sure to remove your prescriptions if you have any.
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