Responded quickly and emailed when truck sold
Responded quickly and appreciated the opportunity to work with them.
I bought this SUV
Very knowledgeable and professional. We did not buy a vehicle but would recommend them in the future.
Prior to our most recent purchase, we have owned two other Lexus vehicles, one of which I am still driving. We were on a break from Lexus for a bit for my wife to have a larger GMC Yukon XL but decided we needed to return to her having a Lexus GX in addition to my current GX that we have enjoyed. I contacted Eric, my service department rep for a recommendation of a sales rep, and we were referred to Derrick. Derrick provided an excellent, efficient, and no pressure sales experience. We were under a limited time crunch, and while we were delayed a little longer than expected in signing paperwork, we were overall very pleased. We have owned and serviced several brands of vehicles, and you would be proud to know that your Lexus dealership has always provided the best sales and service and has an excellent reputation in our city. Please encourage this dealership to continue its excellent quality service and friendly approach.
Great experience. Matt was very informative and accommodating. No pressure but very helpful and answered all our questions and understood what we were looking for. We will definitely use Matt and this dealership again. Jason was very helpful. He was very knowledgeable about the vehicle and spent a lot of time with us explaining all the gadgets etc. We love our new Lexus!
My experience at your dealership was outstanding. I will recommend your dealership to my friends and co-workers in the future. I felt important and everyone seemed to be aware of my needs. From the general manager , salesman to finance officer, I was treated like an important customer. Craig, Cedric and Lauren may me feel at home and made me feel as though my business was appreciated. Cedric was outstanding and went out of his way to meet my needs. Thank you for an outstanding business transaction . I love my new Lexus! I've received so many compliments on the vehicle.
The first time I walked into Lexus of Mobile, I was casually greeted by Darryl Williams. At the time, I was not interested in purchasing a car but instead just wanted to test drive a couple of SUVs. He made me feel very welcome, he showed me a couple and I zeroed in on an NX 300. I test drove the vehicle, he was very knowledgeable about the car and the different packages. I told him thank you and went on my way. I was so impressed with the NX 300 I ask my husband to go look at it with Darryl. He was also impressed. About a week later Daryl reached out. I called him back asking if I could see the car again and hopefully a 2018 or 2017 preowned certified. One thing led to another, we went back to the original car I had driven, a 2019, then we saw the white with tan he spoke of inside. As it turned out it was a 2018 not 2019 and a hybrid. I suddenly became interested provided we could work a good deal. My husband and I spoke frequently about our next purchase being a hybrid but felt it would be cost prohibitive. I sat in it then drove it. It knew at that point this was MY car provided we could negotiate a workable deal. The rest is history. We both love, love our new car. Thank you!!!!
The salesman was recommended to me. It was easy to buy because I wanted no BS or hard sales pitches. Derrick was friendly and accomodating, knew a lit about the vehicle, and was not pushy at all. I will recommend him!
Both Mark and Matthew stayed late to get my car ready. They were both extremely patient. Mason, the tech guy, was patient as well with me since I am technically challenged.
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