Customer Testimonials

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Google Jan 15, 2022

I have been a Lexus customer since 1993 and this was hands down the very best service! Fantastic folks and they went above and beyond for me...which was great as I traveled from Florida. Easy, relaxing and excellent workmanship.

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Google Jan 14, 2022

It was an absolute pleasure and ease from purchase to delivery.

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Google Jan 14, 2022

We currently own 2 Lexus vehicles and have been with lexus for many years. We won’t change brands because we get such great service form Craig and this dealership! Our lives are simplified because of the relationship and the quality of the product.

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Google Jan 13, 2022

Very Good. The Salesman was very nice and polite. In fact everyone was nice and polite. I admired the knowledge of the car. They were on top of it. Was able to answer all questions. Thanks Mr Darryl Williams, Mr Jessie ( I was amazed ) He went over every inch of that car☺️. Even the finance lady was Cool ( I forgot her name, sorry). I can't forget the receptionist ☺️she let me have some peppermints. Now on to enjoying my ride. It's My Turn.🙏🏾🙏🏾🙏🏾 Thank You Lord. Thanks everyone it was a Eventful Day. Now on to what the ...

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Google Jan 12, 2022

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Google Jan 11, 2022

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Cars Jan 11, 2022

Craig at Lexus of Mobile is first in class all the way. We’ve been bringing our car to him for regular service for six years. Every time the work has been timely, correct and on budget. He’s kind and personable and will do his best for you and your vehicle. Couldn’t be happier to work with him.

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Google Jan 11, 2022

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Google Jan 11, 2022

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DealerRater Jan 11, 2022

Craig is my service advisor and I could not say more how excellent his service and knowledge is. He is always friendly, helpful and forward looking on what you need to take care of. He makes this dealership one to come back to.

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Google Jan 10, 2022

Great customer service!

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DealerRater Jan 8, 2022

Mark is always very responsive to care of my car in less than one day and provide me a loaner while I waited. Car wash wash and completely detailed and look amazing when I picked it up

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Google Jan 7, 2022

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Google Jan 7, 2022

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Google Jan 7, 2022

Mark, service rep was outstanding. An excellent professional - also Vi helped make my experience terrific!

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Google Jan 7, 2022

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DealerRater Jan 7, 2022

Lexus of Mobile provides excellent and courteous service in a very pleasant and comfortable place of business. The staff is great to work with and the dealership provides nice amenities for your enjoyment while you wait.

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Google Jan 6, 2022

Poc was awesome and helpful.

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Google Jan 6, 2022

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Google Jan 6, 2022

Ernie is great! I would recommend him every time. Lexus of Mobile is always accommodating and easy to deal with.

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Google Jan 6, 2022

Very nice place and people.

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Google Jan 4, 2022

Excellent customer service, Darryl made it too easy… Enjoyed working with Darryl and Jesse… awesome Team… Credit specialist was so accommodating… Would recommend them to anyone… Love my new Lexus…

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Google Jan 4, 2022

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Google Jan 4, 2022

Great place to buy a vehicle. No pressure and everyone was very nice.

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Google Jan 4, 2022

I’m new to Lexus but at the Mobile location I feel at home. The 2 times I’ve been there to have my car serviced were great! Mr Ernie is sooo nice!!! He’s very knowledgeable about Lexus and he’s a people person.

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Google Jan 2, 2022

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Google Jan 2, 2022

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Google Dec 29, 2021

Great customer appreciation

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Google Dec 1, 2021

Great customer service.

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DealerRater Dec 1, 2021

Very helpful and knowledgeable. We didn’t receive the 2nd key. Poc is Aware. Thanks

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Google Nov 24, 2021

Very impressed with our experience. They even washed and vacuumed our vehicle out before we left. Mr. Craig was very helpful. Thank you!

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DealerRater Nov 22, 2021

Craig, service dept, Mathew, finance and Derrick, sales are very professional and accommodating. I purchased my Lexus 2017 GS 350 online with ease. Derrick delivered my car to my home in Gulfport, Ms. I currently own 4 Lexus'. I have been a loyal customer since 1997 and the loyalty continued.

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Google Nov 12, 2021

Mr. Darryl helped me buy a CPO in 2019. Great guy, great experience, and a pretty great deal too! I have been bringing the car in for service only at Lexus of Mobile since I bought it. Although the whole service department is great, Mr. Stan “stands” out. I appreciate him being honest with the services required as he would not falsely convince you to get unnecessary services, something I have experienced at other dealerships.

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Google Nov 5, 2021

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Google Nov 3, 2021

Great all around experience! They made purchasing a car easy and fun!

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Google Nov 1, 2021

Service by Stan was above and beyond! Buy a Lexus! If you have any trouble with it... Go see Stan!

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Google Oct 19, 2021

Ernie Deview has great customer service, highly recommend him to be your consultant when you take you car or Lexus to the dealership 🤩❣❣❣

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Google Oct 17, 2021

Mr. Darryl Williams is a pleasure to deal with when trying to deal with the stress of buying a new car. He was recommended to me by a friend and since our introduction we have purchased 2 brand new Lexus. -Terri Barna

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Cars Oct 13, 2021

The service is beyond Professional! Always on schedule and when I pick my car up it always looks 100% better. Very polite staff! Just want to say thanks A Great Service Dept. and Dealership.

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Google Oct 13, 2021

Awesome place!!!! Excellent service!! Im loving my brand new tires!!!

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Google Oct 7, 2021

Only a few 2022 on lot but what we were looking for was one. Salesman did excellent job of reviewing all the features and the technology guy spent almost 1 hour familiarizing us and setting up everything. Unlike other luxury cars Lexus uses regular gas which is great money saver. After 1 month we are still learning all of the great features, and with the price of gas going up one of the best is regular gas. Another is the hands free voice command for many of the cars features.

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Cars Oct 6, 2021

Excellent service with professional staff. Lauren Musgrove, Matthew Wooten and Jessie Bettis. Thank you all for being so kind and helpful on getting my new Lexus!

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Google Oct 6, 2021

Sim made me feel like he rolled out the red carpet and made the whole experience seamless and smooth. All of my experiences at Lexus of Mobile have always been pleasant.

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Google Oct 5, 2021

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Google Oct 5, 2021

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Google Oct 5, 2021

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Google Oct 5, 2021

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Google Oct 4, 2021

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Google Oct 2, 2021

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Google Oct 2, 2021

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DealerRater Oct 2, 2021

Very cordial and professional staff. Eric, Blake and Jessie were very helpful . Other staff were very helpful

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Google Oct 1, 2021

Great and dependable service!

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Google Oct 1, 2021

Jeff Poole was extremely professional and went out of his way to provide an excellent customer experience. He is a true gem in the automotive industry. I am very happy with my new 2022 Lexus.

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Google Oct 1, 2021

Thanks for the professional Salesmanship Mr Von Keith, however we never received any paperwork for the tag. Please let us know what is going on!!!! THANKS Mr.McDaniel 🙏

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Google Oct 1, 2021

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Google Oct 1, 2021

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Google Sep 30, 2021

It was Toyota, not Lexus, but Jeff took very good care of me and my RAV4!! I wasn’t sure if it was the battery or the starter. Jeff told me to bring it in or tow it if I had to and he would fix it today if at all possible. Although I called back later and the receptionist told me there were no appointments available until the next morning….Jeff made sure my car was fixed and back to me the same day and within a couple hours at most!! So glad I bought a Toyota and extremely ...

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Google Sep 30, 2021

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Google Sep 30, 2021

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Google Sep 29, 2021

I drive an Infiniti Q50 and normally do not take my vehicle to a different dealership but I would have to say.. my car has never driven so much better before. The service was done to perfection! Jeff is very informative and the staff are so friendly! I will definitely take my Infiniti back for any service in the future!

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Google Sep 28, 2021

Jeffrey made the whole experience of buying a nee car stress free! Thank you.

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Google Sep 28, 2021

Working with Darryl was so easy. I’m from New Orleans and I went to Destin to evacuate for Hurricane Ida, my Lexus needed a new fuel pump and when my sister drove me to Mobile to pick up my car after it was fixed I ended up buying a BMW and my sister traded in her car and bought a new one. That’s how easy purchasing a car is, they have a great selection much better than Louisiana I’ll be driving to Lexus of Mobile from now on to purchase my cars. Thanks Darryl

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Google Sep 28, 2021

Derrick was a pleasure to do business with!

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Google Sep 28, 2021

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Google Sep 22, 2021

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Google Sep 22, 2021

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DealerRater Sep 21, 2021

Great experience with all involved, very friendly. I have bought multiple cars from Derrick and now consider him a good friend as well as my service advisor Craig. They both always go the extra mile.

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Google Sep 19, 2021

Calvin was helpful and got my problem solved

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Google Sep 18, 2021

Very friendly and knowledgeable staff. They make every effort to make sure that you are taking care of. I promise you that you won't be disappointed with any of the staff.

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Google Sep 18, 2021

Friendly, knowledgeable staff to assist in purchase of OEM parts.

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Google Sep 13, 2021

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Google Sep 11, 2021

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Google Sep 9, 2021

Great service I love you guys

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Google Sep 9, 2021

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Google Sep 8, 2021

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Google Sep 8, 2021

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Google Sep 5, 2021

Fast friendly service. Purchasing a new car and trading a car could not have been easier.

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Google Sep 5, 2021

Working with Matthew was an absolute pleasure! Matthew met all of our expectations and more. I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Lexus took about 6-weeks. The best part – Matthew stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Matthew if you are considering buying a new or previously owned automobile. This is our second purchase with Matthew.

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Google Sep 4, 2021

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Google Sep 4, 2021

Efficient and courteous, no issues. All the folks involved in the process were very professional.

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Google Sep 4, 2021

These guys are not playing!!I have never really seen the kind of movement they have going on in there! They are gonna get you in,handle their business and get you on your way! They are friendly, thorough, compassionate,and empathetic.They are gonna do everything they can to make your life just a little easier!! Thanks Fellas!!

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Google Sep 4, 2021

Calvin was so helpful and professional!!! I will bring my car for service at this location now because of how smooth the process was !! Thanks so much !!!

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Google Sep 4, 2021

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Google Sep 4, 2021

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Google Aug 25, 2021

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Google Aug 25, 2021

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Google Aug 25, 2021

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Google Aug 24, 2021

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Google Aug 24, 2021

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Google Aug 20, 2021

Sim was awesome! From our first phone call finding me the perfect car to the day driving over to pick it up, everything was easy. He answered any questions I had and the whole experience was great. I am enjoying my 2021 Lexus NX 300.

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Google Aug 19, 2021

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Google Aug 19, 2021

Clavin is very professional honest and helpful he is a great access to Springhill Toyota service department I would reccomend him to any one he is knowledgable Thanks sir for your dedication and service keep it up.

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Google Aug 19, 2021

Phi Vo was incredible! He helped me with my oil changed and advised me on a couple of items that needed to be taken care of. He was very kind and professional. I would take my vehicle there again!

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DealerRater Aug 19, 2021

Great service with friendly people and easy to get to.

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Google Aug 8, 2021

Vohn Keith has always taken care of me. This is my third Lexus purchase with him!

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Google Aug 6, 2021

I absolutely love the service that I have received over the years. Darryl is an excellent salesman and he sold me my second Lexus. He is very professional and he actually listens to you to put you in the type of vehicle that you want, gives you the best possible deal, and stays within the budget that you have set. I also like my advisor, Craig Stueve, who goes above and beyond to squeeze me in when I was having check engine light issues. He stays on top of my vehicle care and makes sure that I have a clear ...

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Google Aug 3, 2021

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Google Aug 3, 2021

eat nights. My car.

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Google Aug 2, 2021

Craig was ultimate customer service 👍👍👍👍

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Google Jul 30, 2021


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