LexusCare
FROM A VEHICLE INSPIRED BY DRIVERS,
A SUITE OF BENEFITS THAT INSPIRES THE INDUSTRY
When you buy a Lexus, you’re getting more than an exceptionally crafted vehicle, you’re stepping into a world-class luxury experience like no other. Every new and L/Certified Lexus includes LexusCare, an industry-leading suite of standard benefits that goes beyond your Lexus dealership to offer comprehensive roadside assistance 1, 2, 3, 4 exclusive event access and more
UXh | NX | RX | GX | LX | IS | ES | LS | RC | RC F | LC | L/Certified | |
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L/Certified benefits and availability may vary by model and model year. See dealer for details. | Ownership Services |
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Complimentary scheduled maintenance services. (Please refer to the Warranty and Services Guide for details.) | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 4 |
Roadside Assistance2 | 4 years/unlimited miles | 4 years/unlimited miles | 4 years/unlimited miles | 4 years/unlimited miles | 4 years/unlimited miles | 4 years/unlimited miles | 4 years/unlimited miles | 4 years/unlimited miles | 4 years/unlimited miles | 4 years/unlimited miles | 4 years/unlimited miles | 6 years/unlimited miles |
Enhanced Roadside Assistance1, 2, 3, 4 (active Safety Connect5, 6 trial subscription required) | Up to 10 years/unlimited miles | Up to 10 years/unlimited miles | Up to 10 years/unlimited miles | Up to 10 years/unlimited miles | Up to 10 years/unlimited miles | Up to 10 years/unlimited miles | ||||||
Basic Warranty | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles | 4 years/50,000 miles17 |
Hybrid Battery Warranty7 (Hybrid models only) | 10 years/150,000 miles | 10 years/150,000 miles | 10 years/150,000 miles | 10 years/150,000 miles | 10 years/150,000 miles | 10 years/150,000 miles | ||||||
L/Certified Limited Warranty11 | Up to 6 years/unlimited miles17 | |||||||||||
Service Connect14, 8: Vehicle Health Reports/Alerts and Maintenance Alerts | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | 3-month trial |
Trip Interruption Reimbursement Assistance for emergency breakdown situations9 | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard |
Complimentary loaner vehicles during service10 | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard |
Complimentary vehicle wash after service10 | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard |
Complimentary shuttle service before/after service10 | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Safety |
Safety Connect5, 6 : Stolen Vehicle Locator16 | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | 3-year trial | Up to 10-year trial | 3-year trial | Up to 10-year trial | Up to 10-year trial | 3-year trial | 3-year trial | 3-year trial | 3-month trial |
Safety Connect5, 6: SOS Emergency Assistance Button | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | 3-year trial | Up to 10-year trial | 3-year trial | Up to 10-year trial | Up to 10-year trial | 3-year trial | 3-year trial | 3-year trial | 3-month trial |
Safety Connect6, 5: Automatic Collision Notification | Up to 10-year trial | Up to 10-year trial | Up to 10-year trial | 3-year trial | Up to 10-year trial | 3-year trial | Up to 10-year trial | Up to 10-year trial | 3-year trial | 3-year trial | 3-year trial | 3-month trial |
Lexus Safety System+12 | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Connectivity |
Remote Connect.13 | 3-year trial | 3-year trial | 3-year trial | 3-year trial | 3-year trial | 3-year trial | ||||||
Lexus Enform Remote.18 | 3-year trial | 3-year trial | 3-year trial | 3-year trial | 3-year trial | 3-month trial | ||||||
Lexus app (Remote Connect13/Enform Remote18 engine start, service scheduling, Vehicle Health Reports/Alerts14 and more) | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard |
SiriusXM®15 trial subscription | 3-month trial | 3-month trial | 3-month trial | 3-month trial | 3-month trial | 3-month trial | 3-month trial | 3-month trial | 3-month trial | 3-month trial | 3-month trial | 3-month trial | Exclusive Experiences |
Entertainment exclusives, elite culinary experiences, retailer offers, VIP sporting event access, resort credits and more. View Details |
Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard | Standard |
1 24/7 L/Certified Roadside Assistance coverage is 2 years/unlimited miles within L/Certified Limited Warranty period in addition to any remaining Roadside Assistance under New Vehicle Warranty. Does not include parts and fluids, except limited emergency gas delivery. Towing distance up to 25 miles. Restrictions apply. Available in the continental US and Canada. See Lexus dealer for details and exclusions.
2 24/7 Roadside Assistance coverage is 4 years/unlimited mileage. Does not include parts and fluids, except limited emergency gas delivery. Towing distance up to 25 miles. Restrictions apply. Available in the continental U.S. and Canada. See Lexus dealer for details and exclusions.
3 Enhanced 24/7 Roadside Assistance allows use of in-vehicle SOS button to assist response agent to identify vehicle location. Unlimited mileage coverage effective with an active Safety Connect trial or subscription which depends on factors outside Lexus’ control, including 4G network availability. Also requires account registration through the Lexus app and Connected Services Terms of Use at Lexus – Connected Services Terms of Use and Master Data Consent. Enhanced Roadside Assistance does not include parts and fluids, except limited emergency gas delivery. Towing distance up to 25 miles. Restrictions apply. Service subject to change at any time. Available in the continental U.S. and Canada. See Lexus dealer for details and exclusions.
4 24-hour Roadside Assistance is included for three years, unlimited mileage. Roadside Assistance does not include parts and fluids. For out-of-charge vehicles, towing is covered to the customer’s home, the nearest Lexus dealer, or public charging station within 25 miles of disabled vehicle. See Lexus dealer for details and exclusions. Valid only in the continental U.S.
5 Safety Connect depends on certain factors outside of Lexus’ control in order to operate, including cellular network availability, a cellular connection and GPS signal. Without any one or more of these things, operability may be limited or precluded, including access to response center and emergency support. Stolen vehicle police report required to use Stolen Vehicle Locator. Automatic Collision Notification activates only in limited circumstances. Services may vary and are subject to change without notice. Services require account registration through the Lexus app and acceptance of the Connected Services Terms of Use at Lexus – Connected Services Terms of Use and Master Data Consent. Data charges may apply. For Lexus connected services’ vehicle-generated data collection, use, sharing, and retention practices and agreements, see https://www.lexus.com/privacyvts. Safety Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. Paid subscription required after trial to access the service.
6 Safety Connect depends on certain factors outside of Lexus’ control in order to operate, including 4G cellular network availability, a cellular connection and GPS signal. Without any one or more of these things, operability may be limited or precluded, including access to response center and emergency support. Stolen vehicle police report required to use Stolen Vehicle Locator. Automatic Collision Notification activates only in limited circumstances. Services may vary and are subject to change without notice. Services require account registration through the Lexus app and acceptance of the Connected Services Terms of Use at Lexus – Connected Services Terms of Use and Master Data Consent. Data charges may apply. For Lexus Interface Services’ vehicle-generated data collection, use, sharing, and retention practices and agreements, see https://www.lexus.com/privacyvts. A Safety Connect trial is included for up to 10 years on select vehicles with paid Connected Services packages. See your Lexus dealer for details. 4G network dependent.
7 For Lexus hybrid, plug-in hybrid, fuel cell and battery electric vehicles beginning model year 2020, hybrid (HV) battery covered for 10 years from date of first use or 150,000 miles, whichever comes first. Coverage subject to the terms and conditions of New Vehicle Limited Warranty. See Warranty and Services Guide for details.
8 Information provided is based on the last time data was collected from the vehicle and is not real-time data. Service Connect depends on factors outside of Lexus’ control, including a cellular connection, GPS signal, and the availability of a compatible wireless network, without which system functionality and availability may be limited or precluded. Services may vary and are subject to change without notice. Services require account registration through the Lexus app and acceptance of the Connected Services Terms of Use at Lexus – Connected Services Terms of Use and Master Data Consent. Data charges may apply. For Lexus Interface Services’ vehicle-generated data collection, use, sharing and retention practices and agreements, see https://www.lexus.com/privacyvts. The Service Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. Service Connect renewal will be included when Safety Connect, Enform Remote, or Destination Assist connected service renewal is selected. Service Connect is not renewable as a stand-alone service.
9 All travel protection benefits are valid only if your vehicle becomes inoperable due to mechanical failure of a covered component. Valid receipts will be required for reimbursement.
10 Subject to availability. See your Lexus dealer.
11 L/Certified Warranty valid for later of two years after expiration of 4-year/50,000 mile new-vehicle Basic Warranty or two years from L/Certified vehicle purchase/lease date. See Lexus dealer for details.
12 Lexus Safety System effectiveness depends on many factors including road, weather and vehicle conditions. Drivers are responsible for paying attention to their surroundings and driving safely. See Owner’s Manual for limitations.
13 Remote start/stop and/or lock/unlock and other features of Remote Connect are only available on select models. Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start a gas-engine vehicle in an enclosed space or if vehicle is occupied by a child). Remote Connect depends on certain factors outside of Lexus’ control in order to operate, including 4G network availability, a cellular connection and GPS signal. Without any one or more of these things, operability may be limited or precluded. Digital Key also requires Bluetooth connectivity. Remote Connect is included with select paid Connected Services packages. See your Lexus dealer for details. Services may vary and are subject to change without notice. Services require account registration through the Lexus app and acceptance of the Connected Services Terms of Use at Lexus – Connected Services Terms of Use and Master Data Consent. Data charges may apply. For Lexus Interface Services’ vehicle-generated data collection, use, sharing and retention practices and agreements, see https://www.lexus.com/privacyvts. Trial period begins on original purchase or lease date of new vehicle. Paid subscription required after trial (if applicable). Terms of Use apply.
14 Service Connect depends on operative telematics device, 4G network availability, and other factors beyond Lexus’ control in order to operate, including 4G cellular network availability, a cellular connection and GPS signal. Without any one or more of these things, operability may be limited or precluded. Information provided is based on the last time data was collected from vehicle and is not real-time data. Services may vary and are subject to change without notice. Services require account registration through the Lexus app and acceptance of the Connected Services Terms of Use at Lexus – Connected Services Terms of Use and Master Data Consent. Data charges may apply. For Lexus Interface Services vehicle-generated data collection, use, sharing, and retention practices and agreements, see https://www.lexus.com/privacyvts. The Service Connect trial is included for up to 10 years. 4G network dependent.
15 Service will automatically stop at the end of your trial subscription period unless you decide to continue service. Trial is non-transferable. If you do not wish to enjoy your trial, you can cancel by calling the number below. All SiriusXM services require a subscription, each sold separately by SiriusXM after the trial period. Service subject to the SiriusXM Customer Agreement and Privacy Policy, visit siriusxm.com for complete terms and how to cancel which includes online methods or calling 1-866-635-2349. Some services and features are subject to device capabilities and location availability. Satellite service not available in AK & HI. Content varies by SiriusXM subscription plan. All fees, content and features are subject to change. SiriusXM and related logos are trademarks of Sirius XM Radio Inc. and its respective subsidiaries.
16 Building and/or parking structures may limit system effectiveness. Stolen vehicle police report required to use Stolen Vehicle Locator. For additional assistance, contact Lexus Customer Service at 1-800-255-3987.
17 L/Certified Warranty valid for later of two years after expiration of 4-year/50,000 mile new-vehicle Basic Warranty or two years from L/Certified vehicle purchase/lease date. See Lexus dealer for details.
18 Remote start/stop and/or lock/unlock and other features of Enform Remote are only available on select models. Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start a gas-engine vehicle in an enclosed space or if vehicle is occupied by a child). Enform Remote depends on certain factors outside of Lexus’ control in order to operate, including cellular network availability, a cellular connection and GPS signal. Without any one or more of these things, operability may be limited or precluded. Services may vary and are subject to change without notice. Services require account registration through Lexus app and acceptance of Connected Services terms of use at Lexus – Connected Services Terms of Use and Master Data Consent. Data charges may apply. For Lexus Interface Services’ vehicle-generated data collection, use, sharing, and retention practices and agreements, see https://www.lexus.com/privacyvts. Trial period begins on the original purchase or lease date of new vehicle. Paid subscription required after trial (if applicable). Terms of Use apply.