Dealership FAQs

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Frequently Asked Questions at

Lexus of Mobile in Mobile, AL

If you’re new to the Mobile area or if you’ve never shopped with us before, you may not know much about Lexus of Mobile. That’s why we want to introduce you to our dealership. Lexus of Mobile has been a proud part of the Mobile business community for years, providing new Lexus models, pre-owned vehicles, service, genuine parts and quality customer service. Our many satisfied customers will gladly tell you that we’re great to do business with, and you can count on Lexus of Mobile as your local source for all things automotive. Have further questions about our dealership? Check out our FAQs below, and feel free to contact us if you need more information.

Sales FAQs

What are some benefits of buying a new Lexus?

Lexus has a reputation for creating vehicles that deliver exceptional quality, luxury and performance. From the moment you first set eyes on a Lexus, you know that it’s a vehicle that stands apart from the competition. From the sharp lines and dynamic curves of your Lexus’ exterior design to the unmistakable Lexus spindle grille that leads the way, you’ll elevate every road you take with your model’s very presence. Inside, your Lexus model’s cabin will be just as elegant, offering premium finishes and innovative technology features that will make each journey a true pleasure. Would you prefer a sleek sedan like the Lexus IS, ES or LS, or do you need the extra seating and cargo space provided by the impressive Lexus NX, RX, GX or LX? Perhaps you’re craving the thrill that comes with driving a Lexus performance model such as the RC or LC? Whatever model you choose, you’ll drive home in a quality vehicle that will serve you well for years to come.

What are some benefits of buying a pre-owned car?

Not quite ready for a new car? Buying a pre-owned car from us is a great option. We only stock pre-owned models that meet our high standards for quality and safety, which means you never have to worry about buying pre-owned from us. In fact, each pre-owned vehicle has to pass a safety inspection from our certified technicians before it is listed for sale. Our pre-owned models have already experienced their initial depreciation and are priced affordably. You’ll also have your choice of a variety of makes, models, body styles and trims when you shop our pre-owned inventory.

What are some benefits of driving a hybrid or all-electric vehicle?

When you’re ready to step into the world of electrified driving , you’ll find the Lexus lineup waiting to provide a thoroughly enjoyable (and sustainable) experience. Driving a hybrid (such as the Lexus UX Hybrid, ES Hybrid or one of many others) or plug-in hybrid (like the Lexus NX Plug-In Hybrid EV) will help you save on fuel costs while also decreasing your carbon footprint. Want to leave the gas pump in the past? Upgrade to the Lexus RZ, an all-electric powerhouse that produces zero tailpipe emissions. Owning an all-electric Lexus won’t just help you save on gas, but on maintenance as well. You won’t have to visit our service center for the same regular maintenance that a gas-powered vehicle requires (such as oil changes and transmission flushes), since your vehicle will be fully battery powered.

Finance FAQs

What is your financing process like?

We make financing easy and straightforward here at Lexus of Mobile. You don’t have to spend hours in our finance center to finalize your purchase or lease, because we’ve streamlined the process to ensure it’s as efficient as possible. In fact, you can get started before you even leave home by getting pre-approved online . Once you’ve chosen your new Lexus or pre-owned vehicle, our experts will work with you to tailor your payment plan to fit your unique situation. You can expect transparency and fairness when you finance with us.

What if my credit score isn’t ideal?

Don’t worry — we’ve worked with many customers with low credit scores over the years, and we’re ready to work with you, too. If you’re nervous that your credit situation will keep you from buying or leasing the car you want, contact our sales staff and they’ll discuss your options with you. Our team will work hard to find you a loan with reasonable terms that doesn’t put undue strain on your finances.

How do I know I’m getting a good deal?

Our dealership has a reputation for integrity, and that applies to everything from our customer service to our prices. We offer competitive pricing, flexible financing and new and pre-owned vehicle specials that will help you save on your purchase or lease. If you’re ready to trade in your current car, we’ll make you a great offer for it (and this can help you save even more), so value your trade today. Want even more proof that you’ll get a good deal here? Compare our price on a vehicle (including any applicable discounts and your trade value) to that vehicle’s average price listed on the Kelley Blue Book® and Edmunds websites. This will show you that the price you’ll pay here at our dealership falls in line with the vehicle’s true market value.

Service & Parts FAQs

Why should I bring my car to a dealership for service?

Our team knows Lexus vehicles inside and out, and they complete regular training so they’re up-to-date on the latest technology and equipment. This means you can be confident that your ride is in good hands. Plus, having your Lexus serviced at our dealership will also help you keep your warranty intact (if it is still active). We’ll only use genuine OEM parts on your Lexus in order to keep it a Lexus, inside and out. Don’t own a Lexus? That’s fine — we service many makes and models. From minor maintenance to major repairs, our team can handle it. Our service bay is equipped with advanced diagnostic tools that allow our techs to assess and resolve your vehicle’s issues as quickly as possible. If your model is ready for service, schedule your appointment on our website today.

How often should I have my vehicle’s oil changed?

It used to be common knowledge that you should have your vehicle’s oil changed every 3,000 miles, but times have changed. Thanks to engine innovations in recent years, oil changes are now recommended every 7,500 miles to 10,000 miles. However, you should always refer to your owner’s manual to find the service schedule for your specific model. Once you visit our service department for an oil change, our team will put a small sticker in the corner of your windshield that reminds you when you’ll need to have your oil changed again.

When should I replace my car’s tires?

We have a simple trick that you can use to find out if it’s time for a new set of tires. Just grab a penny and insert it in one of the grooves of your tire with Lincoln going in head-first. If you can see the top of his head, your tread has worn down to the point that you need a replacement tire. Visit us for tire replacements, rotations and wheel balancing — we’ll be happy to help!

If you have any other questions, don’t hesitate to give us a call, contact us online or stop by Lexus of Mobile at 3024 Government Blvd, Mobile, AL 36606 to speak to a member of our team in person. We look forward to serving our customers from the Gulf Coast, Daphne and Spanish Fort.